Tools: Canva

Challenge: New volunteers at Pasado's Safe Haven are originally trained by/shadow experienced staff on multiple rotating animal enrichment activities. Following this initial training and shadowing new volunteers are assigned a series of animal enrichment tasks which occur on a rotating calendar. Volunteers were having challenges remembering the materials and directions specific to each enrichment activity. 

Solution: Volunteers needed a quick reference guide to reacquaint themselves with the steps of each task and to assist in easily gathering needed materials. I created job aids for each enrichment task with succinct directions and easy to follow photos outlining each step. These job aids were placed in an enrichment task manual for volunteers to access. 

Result: The intended outcome is for Pasado's volunteers to refresh their memories on multiple assigned enrichment tasks, gather needed materials quickly, and successfully/independently perform each assigned enrichment task.